Below FAQ are some common concerns of our customers before purchasing the theme.
If you have other questions, please just send it to info@modasafi.com.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 24-48 hours!
FAQ'S
Our return policy allows for returns within 30 days of receiving the item. The item must be in the same condition as received, with tags and in its original packaging. A receipt or proof of purchase is required. Contact us at info@modasafi.com to start a return. Damaged or defective items should be reported immediately. Certain items, such as perishable goods and personalized items, cannot be returned. We do not accept returns on sale items or gift cards. Refunds will be issued within 10 business days. >
Our contact information is as follows: Phone number: +971525338797 Email: info@modasafi.com Physical address: Block 2, Al Khabisi, Deira, Dubai DU, United Arab Emirates
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Email us at info@modasafi.com and will get back to you in 24 to 48 hour
